Service

Let us reduce your “down time” and get your Mac back to being healthy and productive.

When it comes to serving you, we’re flexible. 

We’re happy to make an appointment with you if that’s best for you. Or if you just want to drop in, that’s great too.

When you come by, one of our friendly and knowledgeable techs will examine your device and get you an estimate for repairs. Some problems we can fix on the spot; others may require you to leave your device for more thorough diagnostics and repair.

Dropping off a piece of equipment for service?

Please fill out this form before you come in.

More Services We Provide

  • In-Warranty Service
  • Hardware Upgrades
  • Battery Upgrades
  • Data Recovery
  • In-Store Training
  • Software Upgrades
  • Out-of-Warranty Service
  • On-site Service and Network Set-up

I’ve brought my MacBook here for repairs twice now. Both times the service has been excellent and the turnaround quick. Ask for Trey. He saved me over $700 in repairs and had my computer back to me within 48 hours thanks to his ingenuity.

William Cline

Customer

I had an issue when I enabled iCloud and thought I lost all of my data. (Other stores) all said I was out of luck but when I took it to MacWorks, Trevor was able to remedy my situation. Thanks again Trevor! You are truly THE MAN!

Lee Ackerley

Customer

I took my computer in this past week and everyone there was so generous and helpful! My computer is as good as new and I will be back! Recommend highly! Thank you for helping me!!!!

Heather Frierson

Customer

 

Service Pricing

Diagnostic if no service completed: $59
Rush Service: $60
 
 
Data recovery service: $149 attempts to $249 successful
Premium data recovery: $499
 
In-Store (one on one): $69/hr
Remote in service: $30/15min

Laptop service: $99 to $129
Desktop service: $129 to $159

Austin MacWorks

No Appointment Necessary!

 

Call one of our stores for remote support code.