DowntownMon to Fri 10 a.m. to 6 p.m. North Central MoPacMon to Fri 9 a.m. to 5 p.m. Contact us

Home  /  Repair

Service

Apple repair in Austin, done right.

We’re an Apple Authorized Service Provider with two Austin stores. Apple Certified Technicians repair your Mac, iPhone, Apple Watch and Apple TV with genuine Apple parts, in and out of warranty.

What we repair

Every Apple device we service, in one place.

Apple diagnostics, and an estimate before any work.

  • Mac computers: power, displays, batteries, keyboards, trackpads and ports
  • iPhone: screens, batteries and more
  • Apple Watch
  • Apple TV
  • iPad: sent to Apple’s repair depot. The price varies by model.

Battery wearing out? See MacBook battery replacement. Getting ready to bring it in? See how to prepare.

By device

Choose your device.

How service works

From the counter back to your desk.

  1. 01Walk inEither store, no appointment needed. Or call ahead and we will be ready for you.
  2. 02DiagnoseAn Apple Certified Technician tests your device with Apple diagnostics.
  3. 03EstimateYou hear what we found and what it costs before any work starts. Covered repairs follow the Apple Limited Warranty or AppleCare.
  4. 04RepairGenuine Apple parts. Quick fixes happen while you wait; bigger jobs stay on the bench.
  5. 05Pick upCollect your device when it is ready, and return any loaner.

Coverage

Covered by the Apple Limited Warranty or AppleCare.

Only Apple and Apple Authorized Service Providers can perform repairs covered by the Apple Limited Warranty and AppleCare.

Repairs covered by the Apple Limited Warranty or AppleCare are done here, just as they would be at Apple.

Check your coverage at checkcoverage.apple.com.

iPad repair

iPad repairs go to Apple’s repair depot.

In-store iPad repair is not offered. iPad repairs go to Apple’s repair depot, and the price varies by model.

See Apple’s iPad repair options and pricing, or read more on our iPad repair page.

Loaners

Need to keep working?

Loaners are available on eligible repairs while units last.

FAQ

Questions we hear a lot

More answers on our FAQ page.

Do I need an appointment?

No. Walk in to either store, no appointment needed. Or call ahead and we will be ready for you.

Is my repair covered?

Only Apple and Apple Authorized Service Providers can perform repairs covered by the Apple Limited Warranty and AppleCare. We are an Apple Authorized Service Provider. Check your coverage at checkcoverage.apple.com, and we confirm it when you come in.

How long will my repair take?

It depends on the repair. We tell you when we give you the estimate. Quick fixes happen while you wait; bigger jobs stay on the bench.

Do you repair Apple Watch and Apple TV?

Yes. We repair Mac computers, iPhone, Apple Watch and Apple TV. iPad repairs go to Apple’s repair depot.

Locations

Walk in to either store.

Walk in for sales, service and advice. Holiday hours may differ, so please call ahead around holidays.

2nd Street District

Downtown

450 W. 2nd St.

Hours are listed below.

450 W. 2nd St.
Austin, TX 78701

512-476-7000

Downtown store hours
Monday to Friday10 a.m. to 6 p.m.
Saturday10 a.m. to 4 p.m.
SundayClosed

On 2nd Street, just east of San Antonio Street. Garage parking is validated in the 2nd Street Garage for two hours on weekdays before 5 p.m.

LOOP1On MoPac

North Central MoPac

5770 N. MoPac Expy.

Hours are listed below.

5770 N. MoPac Expressway, Suite 200
Austin, TX 78731

512-323-6666

North Central MoPac store hours
Monday to Friday9 a.m. to 5 p.m.
Saturday10:30 a.m. to 4 p.m.
SundayClosed

Business purchasing and service, plus repair for individuals.

Where the two stores are Schematic map. The North Central MoPac store sits on MoPac, north of downtown. The Downtown store is on West 2nd Street, just north of Lady Bird Lake, between MoPac and I-35. MoPac (Loop 1) I-35 Lady Bird Lake N North Central MoPac 5770 N. MoPac Expy. Downtown 450 W. 2nd St.
Schematic map, not to scale.