DowntownMon to Fri 10 a.m. to 6 p.m. North MoPacMon to Fri 9 a.m. to 5 p.m. Contact us
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iPhone repair

iPhone repair in Austin.

Cracked screen or a battery that won’t last the day? Apple® Certified Technicians repair iPhone® devices with genuine Apple parts at both of our Austin stores. We don’t sell iPhone, but we repair it.

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iPad Pro with Apple Pencil, and iPhone

Common repairs

What we see most.

  • Cracked or broken screens, replaced with genuine Apple displays
  • Batteries that drain fast or are swelling
  • Won’t turn on or charge
  • Liquid spills: turn it off, don’t charge it, and bring it in as soon as you can

Check battery health in Settings, Battery. New iPhone to set up instead? See iPhone setup and data transfer.

How service works

From the counter back to your desk.

  1. 01Walk inEither store, no appointment needed. Or call ahead and we will be ready for you.
  2. 02DiagnoseAn Apple Certified Technician tests your device with Apple diagnostics.
  3. 03EstimateYou hear what we found and what it costs before any work starts. Covered repairs follow the Apple Limited Warranty or AppleCare®.
  4. 04RepairGenuine Apple parts. Quick fixes happen while you wait; bigger jobs stay on the bench.
  5. 05Pick upCollect your device when it is ready, and return any loaner.

FAQ

Questions we hear a lot

More answers on our FAQ page.

Do I need an appointment?

No. Walk in to either store, no appointment needed. Or call ahead and we will be ready for you.

Is my repair covered?

Only Apple and Apple Authorized Service Providers can perform repairs covered by the Apple Limited Warranty and AppleCare. We are an Apple Authorized Service Provider. Bring your serial number, and we check your coverage for you when you come in.

How long will my repair take?

It depends on the repair. We tell you when we give you the estimate. Quick fixes happen while you wait; bigger jobs stay on the bench.

Will I lose my data during a repair?

Back up first, if your device still works. A current backup protects your files during any repair. See our backup guide.

Locations

Bring it to either store.

Walk in for sales, service and advice.

2nd Street District

Downtown

450 W 2nd Street

Hours are listed below.

450 W 2nd Street
Austin, TX 78701

512-476-7000

Downtown store hours
Monday to Friday10 a.m. to 6 p.m.
Saturday10 a.m. to 4 p.m.
SundayClosed

On 2nd Street, just east of San Antonio Street. Garage parking is validated in the 2nd Street Garage for two hours on weekdays before 5 p.m.

Apple MapsGoogle MapsStore details

LOOP1On MoPac

North MoPac

5770 N. MoPac Expy.

Hours are listed below.

5770 N. MoPac Expressway, Suite 200
Austin, TX 78731

512-323-6666

North MoPac store hours
Monday to Friday9 a.m. to 5 p.m.
Saturday10:30 a.m. to 4 p.m.
SundayClosed

Business purchasing and service, plus repair for individuals.

Apple MapsGoogle MapsStore details

Where the two stores are Not to scale. The North MoPac store sits just west of MoPac, north of downtown, just north of RR 2222. Northbound and southbound MoPac traffic can take the RR 2222 exit to reach the store. There is a turn right after you exit, and the store has two entrances. Missed the turn? Loop around and come back: go down the MoPac frontage road past the store, around by Balcones Dr and back up to the entrances. The Downtown store is on West 2nd Street, just north of Lady Bird Lake, between MoPac and I-35. MoPac (Loop 1) I-35 Lady Bird Lake RR 2222 exit RR 2222 MoPac exit, both directions Balcones Dr Missed the turn? Loop around and come back. N North MoPac 5770 N. MoPac Expy. Downtown 450 W 2nd Street
Not to scale.