Step 1
If your device still works, back it up before you come in. See our Mac backup guide.
Step 2
We may need them to test your device and to finish the repair. Have them ready before you leave home.
Step 3
On a Mac® computer: Apple® menu, About This Mac. On an iPhone® device: Settings, General, About. Bring your proof of purchase if you have it, and we can check your coverage for you in store.
By device
Bring the charger and cable if it has a power problem.
Back up to iCloud® storage or your computer, and know your passcode.
Bring the watch and its charger.
Bring the Apple TV® device and its remote.
We take in iPad® devices, in or out of warranty. We tell you the price before any work begins. Read more on our iPad repair page.
Back up first, if your device still works. A current backup protects your files during any repair. See our backup guide.
We tell you at check-in if your repair needs it, and walk you through it. Know your Apple Account password so you can do it on the spot.
Your device, its charger and cable if it has a power problem, your passcode and Apple Account password, and your proof of purchase if you have it.
Locations
Walk in for sales, service and advice.
Hours are listed below.
450 W 2nd Street| Monday to Friday | 10 a.m. to 6 p.m. |
|---|---|
| Saturday | 10 a.m. to 4 p.m. |
| Sunday | Closed |
On 2nd Street, just east of San Antonio Street. Garage parking is validated in the 2nd Street Garage for two hours on weekdays before 5 p.m.
Hours are listed below.
5770 N. MoPac Expressway, Suite 200| Monday to Friday | 9 a.m. to 5 p.m. |
|---|---|
| Saturday | 10:30 a.m. to 4 p.m. |
| Sunday | Closed |
Business purchasing and service, plus repair for individuals.