Step 1
If your device still works, back it up before you come in. See our Mac backup guide.
Step 2
We may need them to test your device and to finish the repair. Have them ready before you leave home.
Step 3
On a Mac computer: Apple menu, About This Mac. On iPhone: Settings, General, About. Bring your proof of purchase if you have it, and check coverage at checkcoverage.apple.com.
By device
Bring the charger and cable if it has a power problem.
Back up to iCloud or your computer, and know your passcode.
Bring the watch and its charger.
Bring the Apple TV and its remote.
iPad repairs go to Apple’s repair depot, and the price varies by model. See Apple’s iPad repair options and pricing, or our iPad repair page.
Back up first, if your device still works. A current backup is the best way to protect your files during any repair. See our backup guide.
We tell you at check-in if your repair needs it, and walk you through it. Know your Apple Account password so you can do it on the spot.
Your device, its charger and cable if it has a power problem, your passcode and Apple Account password, and your proof of purchase if you have it.
Locations
Walk in for sales, service and advice. Holiday hours may differ, so please call ahead around holidays.
Hours are listed below.
450 W. 2nd St.| Monday to Friday | 10 a.m. to 6 p.m. |
|---|---|
| Saturday | 10 a.m. to 4 p.m. |
| Sunday | Closed |
On 2nd Street, just east of San Antonio Street. Garage parking is validated in the 2nd Street Garage for two hours on weekdays before 5 p.m.
Hours are listed below.
5770 N. MoPac Expressway, Suite 200| Monday to Friday | 9 a.m. to 5 p.m. |
|---|---|
| Saturday | 10:30 a.m. to 4 p.m. |
| Sunday | Closed |
Business purchasing and service, plus repair for individuals.