DowntownMon to Fri 10 a.m. to 6 p.m. North MoPacMon to Fri 9 a.m. to 5 p.m. Contact us

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Guide

Back up your Mac before you need to.

Set up a backup before something breaks. We can help you set one up and check that it works.

Reviewed October 2026

Time Machine

The backup built into your Mac.

Time Machine® backup copies your Mac® computer to an external drive automatically. In recent versions of macOS® you can choose how often it runs, such as hourly, daily or weekly, in its options in System Settings.

Leave the drive connected, or connect it often, so backups keep running.

Cloud storage

Why cloud storage isn’t a backup.

iCloud Drive® and similar services keep your files in sync. That’s useful, but a file you delete or damage on one device is deleted or damaged everywhere. A backup keeps older copies you can go back to.

Test it

Trust, but verify.

Now and then, restore a file from your backup and open it. If it opens, the backup works. If not, fix it now, not after a failure.

For businesses

Don’t forget email.

Your team’s email and shared files need a backup plan too. See services for your business.

FAQ

Questions we hear a lot

More answers on our FAQ page.

How do I know my backup works?

Restore a file from it now and then. If you can open the file you restored, the backup is doing its job. We can check it with you.

Is iCloud a backup?

iCloud® Backup can back up iPhone® and iPad® devices. iCloud Drive keeps files in sync, so a file deleted on one device is deleted everywhere. For a Mac, use Time Machine or another backup too.

What drive should I use?

An external drive with more space than the data on your Mac. We sell accessories and can help you choose one.

Locations

Bring your Mac and a drive to either store.

Walk in for sales, service and advice.

2nd Street District

Downtown

450 W 2nd Street

Hours are listed below.

450 W 2nd Street
Austin, TX 78701

512-476-7000

Downtown store hours
Monday to Friday10 a.m. to 6 p.m.
Saturday10 a.m. to 4 p.m.
SundayClosed

On 2nd Street, just east of San Antonio Street. Garage parking is validated in the 2nd Street Garage for two hours on weekdays before 5 p.m.

LOOP1On MoPac

North MoPac

5770 N. MoPac Expy.

Hours are listed below.

5770 N. MoPac Expressway, Suite 200
Austin, TX 78731

512-323-6666

North MoPac store hours
Monday to Friday9 a.m. to 5 p.m.
Saturday10:30 a.m. to 4 p.m.
SundayClosed

Business purchasing and service, plus repair for individuals.

Where the two stores are Not to scale. The North MoPac store sits just west of MoPac, north of downtown, just north of RR 2222. Northbound and southbound MoPac traffic can take the RR 2222 exit to reach the store. There is a turn right after you exit, and the store has two entrances. Missed the turn? Loop around and come back: go down the MoPac frontage road past the store, around by Balcones Dr and back up to the entrances. The Downtown store is on West 2nd Street, just north of Lady Bird Lake, between MoPac and I-35. MoPac (Loop 1) I-35 Lady Bird Lake RR 2222 exit RR 2222 MoPac exit, both directions Balcones Dr Missed the turn? Loop around and come back. N North MoPac 5770 N. MoPac Expy. Downtown 450 W 2nd Street
Not to scale.