DowntownMon to Fri 10 a.m. to 6 p.m. North MoPacMon to Fri 9 a.m. to 5 p.m. Contact us
Austin MacWorks Start a repair

Home  /  Guides  /  iPhone setup

Guide

New iPhone? We’ll help you move everything over.

We don’t sell iPhone® devices, but we’ll set up your new iPhone and move your photos, messages and apps safely.

Reviewed October 2026

Find a store

Before you switch

Three things to do first.

  • Back up your old iPhone to iCloud® storage or your computer
  • Make sure you know your Apple Account password and your passcodes
  • Check that you can still get two-factor codes, for your Apple Account and for apps like your bank

Moving your data

Old phone to new phone.

With Quick Start, your new iPhone can copy data directly from your old one when they are side by side. You can also restore from an iCloud or computer backup. Coming from Android? The Move to iOS app from Apple® moves contacts, messages, photos and more.

Bring both phones and we’ll do it with you.

After setup

A quick checklist.

  • Open your important apps and sign in
  • Add your cards to Apple Pay® again
  • Pair your Apple Watch® device with the new iPhone
  • Keep the old phone until you’re sure everything moved

Problems with either iPhone?

We repair iPhone too.

Cracked screen or tired battery on your old or new iPhone? See iPhone repair.

FAQ

Questions we hear a lot

More answers on our FAQ page.

Can you move my data from an Android phone?

Yes. The Move to iOS app from Apple moves contacts, messages, photos and more from Android to a new iPhone, and we can help you through it.

What if my old iPhone is broken?

If you have an iCloud or computer backup, your new iPhone can restore from it. If you don’t, bring the old iPhone in and we’ll check what can be done.

Do I need an appointment?

No. Walk in to either store, no appointment needed. Or call ahead and we will be ready for you.

Locations

Bring both phones to either store.

Walk in for sales, service and advice.

2nd Street District

Downtown

450 W 2nd Street

Hours are listed below.

450 W 2nd Street
Austin, TX 78701

512-476-7000

Downtown store hours
Monday to Friday10 a.m. to 6 p.m.
Saturday10 a.m. to 4 p.m.
SundayClosed

On 2nd Street, just east of San Antonio Street. Garage parking is validated in the 2nd Street Garage for two hours on weekdays before 5 p.m.

Apple MapsGoogle MapsStore details

LOOP1On MoPac

North MoPac

5770 N. MoPac Expy.

Hours are listed below.

5770 N. MoPac Expressway, Suite 200
Austin, TX 78731

512-323-6666

North MoPac store hours
Monday to Friday9 a.m. to 5 p.m.
Saturday10:30 a.m. to 4 p.m.
SundayClosed

Business purchasing and service, plus repair for individuals.

Apple MapsGoogle MapsStore details

Where the two stores are Not to scale. The North MoPac store sits just west of MoPac, north of downtown, just north of RR 2222. Northbound and southbound MoPac traffic can take the RR 2222 exit to reach the store. There is a turn right after you exit, and the store has two entrances. Missed the turn? Loop around and come back: go down the MoPac frontage road past the store, around by Balcones Dr and back up to the entrances. The Downtown store is on West 2nd Street, just north of Lady Bird Lake, between MoPac and I-35. MoPac (Loop 1) I-35 Lady Bird Lake RR 2222 exit RR 2222 MoPac exit, both directions Balcones Dr Missed the turn? Loop around and come back. N North MoPac 5770 N. MoPac Expy. Downtown 450 W 2nd Street
Not to scale.