DowntownMon to Fri 10 a.m. to 6 p.m. North MoPacMon to Fri 9 a.m. to 5 p.m. Contact us
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Guide

Fix it or replace it? Here’s how to decide.

Sometimes a repair is the smart move, and sometimes a new Mac® computer is. We’ll give you an honest estimate either way.

Reviewed October 2026

Bring it inLook at a new Mac

Repair

Signs a repair makes sense.

  • It still gets macOS® updates and runs the apps you need
  • The problem is one part, like a battery, display or keyboard
  • The repair is covered by the Apple® Limited Warranty or AppleCare®

Replace

Signs it’s time for a new Mac.

  • It no longer gets macOS updates
  • The estimate is a large share of the cost of a new Mac
  • It’s too slow for the work you do now

Diagnosis

What we check.

An Apple Certified Technician tests your Mac with Apple diagnostics. You hear what we found and what it costs before any work starts, so you can decide.

Ready to fix it? See Mac repair in Austin.

Moving on

Moving to a new Mac.

We do setup and data transfer for your new Mac. Back up your current Mac first. See our backup guide and the Mac finder.

FAQ

Questions we hear a lot

More answers on our FAQ page.

Is my Mac still getting macOS updates?

Check Apple menu, System Settings, General, Software Update. If you’re not sure what you see, bring it in and we’ll tell you.

Can you move my data to a new Mac?

Yes. Setup and data transfer is one of the things customers ask us for most.

Can you securely wipe my old Mac?

Yes. Ask at the counter, and we’ll erase it securely before you pass it on or recycle it.

Locations

Bring it in, or come look at a new Mac.

Walk in for sales, service and advice.

2nd Street District

Downtown

450 W 2nd Street

Hours are listed below.

450 W 2nd Street
Austin, TX 78701

512-476-7000

Downtown store hours
Monday to Friday10 a.m. to 6 p.m.
Saturday10 a.m. to 4 p.m.
SundayClosed

On 2nd Street, just east of San Antonio Street. Garage parking is validated in the 2nd Street Garage for two hours on weekdays before 5 p.m.

Apple MapsGoogle MapsStore details

LOOP1On MoPac

North MoPac

5770 N. MoPac Expy.

Hours are listed below.

5770 N. MoPac Expressway, Suite 200
Austin, TX 78731

512-323-6666

North MoPac store hours
Monday to Friday9 a.m. to 5 p.m.
Saturday10:30 a.m. to 4 p.m.
SundayClosed

Business purchasing and service, plus repair for individuals.

Apple MapsGoogle MapsStore details

Where the two stores are Not to scale. The North MoPac store sits just west of MoPac, north of downtown, just north of RR 2222. Northbound and southbound MoPac traffic can take the RR 2222 exit to reach the store. There is a turn right after you exit, and the store has two entrances. Missed the turn? Loop around and come back: go down the MoPac frontage road past the store, around by Balcones Dr and back up to the entrances. The Downtown store is on West 2nd Street, just north of Lady Bird Lake, between MoPac and I-35. MoPac (Loop 1) I-35 Lady Bird Lake RR 2222 exit RR 2222 MoPac exit, both directions Balcones Dr Missed the turn? Loop around and come back. N North MoPac 5770 N. MoPac Expy. Downtown 450 W 2nd Street
Not to scale.