DowntownMon to Fri 10 a.m. to 6 p.m. North Central MoPacMon to Fri 9 a.m. to 5 p.m. Contact us

Since 2008

Apple sales and service in Austin, under one roof.

Austin MacWorks is an Apple Authorized Premier Reseller and an Apple Authorized Service Provider. Choose the right Apple® products with us, and have them repaired with genuine Apple parts by Apple Certified Technicians, at either of our two Austin stores. We work with individuals, families and businesses.

Since 2008

Sales

Apple Authorized Premier Reseller

Genuine, new Apple products, never gray market, with advice that fits how you work.

  • Mac® computers, iPad® and accessories
  • Help choosing the right model
  • AppleCare® coverage when you buy
  • Business purchasing, with automatic device enrollment
Explore sales

Service

Apple Authorized Service Provider

Repairs in and out of warranty, performed by Apple Certified Technicians with genuine Apple parts.

  • Mac computers, iPhone®, iPad, Apple Watch® and Apple TV®
  • Apple Limited Warranty and AppleCare repairs
  • Apple diagnostics, and an estimate before any work
Start a repair

Only Apple and Apple Authorized Service Providers can perform repairs covered by the Apple Limited Warranty and AppleCare.

What we do

For you, and for your business.

A few of the things customers ask us for most. If you don’t see what you need, call or stop by.

Individuals and families

For you

  • Apple Limited Warranty and AppleCare repairs
  • Out-of-warranty repairs and battery replacement
  • A new Mac computer or iPad, with AppleCare coverage
  • Setup and data transfer for your new Mac, iPad or iPhone
  • Moving from a PC to a Mac computer
  • One-on-one help, in store or remote
  • Security checkups and scam cleanup
  • Backups that are set up and tested

Businesses and nonprofits

For your business

  • Mac and iPad purchasing, linked to your Apple Business account
  • Apple Business setup
  • Zero-touch deployment for new devices
  • Device management and support plans
  • Onsite and remote support
  • Priority repair for your team
  • Mac training for your staff
  • Refresh planning and secure data wipes

We sell Mac computers, iPad and accessories. We don’t sell iPhone, but we’ll set up the iPhone you bought elsewhere and move your data to it.

Service

What can we help with today?

Choose what is happening. We will tell you what to do now, what we will do, and which store can see you today.

Not sure what it is? Call Downtown at 512-476-7000 or North Central MoPac at 512-323-6666.

Your service summary Austin MacWorks

Choose a problem to begin.

Whatever it is, the path is the same: protect your data, get Apple diagnostics, then a repair with genuine Apple parts.

Do this now

What we will do

Run Apple diagnostics, explain what we find, and give you an estimate before any work.

Coverage

Repairs covered by the Apple Limited Warranty or AppleCare are done here, just as they would be at Apple.

Need to keep working?

Loaners are available on eligible repairs while units last.

How service works

From the counter back to your desk.

  1. 01Walk inEither store, no appointment needed. Or call ahead and we will be ready for you.
  2. 02DiagnoseAn Apple Certified Technician tests your device with Apple diagnostics.
  3. 03EstimateYou hear what we found and what it costs before any work starts. Covered repairs follow the Apple Limited Warranty or AppleCare.
  4. 04RepairGenuine Apple parts. Quick fixes happen while you wait; bigger jobs stay on the bench.
  5. 05Pick upCollect your device when it is ready, and return any loaner.

We repair Mac computers, iPhone, iPad, Apple Watch and Apple TV. iPad repairs go to Apple’s repair depot Check your coverage at checkcoverage.apple.com

Loaners

Need to keep working?

Loaners are available on eligible repairs while units last.

Ask about a loaner

Sales

Find the right Mac computer.

We carry the full Apple lineup, genuine and new from Apple. Answer two questions for a starting point, then talk it through with us in store. We can help you choose AppleCare coverage too.

Buying for a team

Our North Central MoPac store focuses on business purchasing. We can link new devices to your company’s Apple Business account, so they enroll in device management automatically.

Talk to us about business purchasing

Mac finder

Where will you use it?
What will you mostly do on it?

A good place to start

MacBook Air®

Light, quiet and ready for a full day of everyday work away from an outlet.

Locations

Two stores: Downtown on 2nd Street and North Central MoPac.

Walk in for sales, service and advice. Holiday hours may differ, so please call ahead around holidays.

2nd Street District

Downtown

450 W. 2nd St.

Hours are listed below.

450 W. 2nd St.
Austin, TX 78701

512-476-7000

Downtown store hours
Monday to Friday10 a.m. to 6 p.m.
Saturday10 a.m. to 4 p.m.
SundayClosed

On 2nd Street, just east of San Antonio Street. Garage parking is validated in the 2nd Street Garage for two hours on weekdays before 5 p.m.

LOOP1On MoPac

North Central MoPac

5770 N. MoPac Expy.

Hours are listed below.

5770 N. MoPac Expressway, Suite 200
Austin, TX 78731

512-323-6666

North Central MoPac store hours
Monday to Friday9 a.m. to 5 p.m.
Saturday10:30 a.m. to 4 p.m.
SundayClosed

Business purchasing and service, plus repair for individuals.

Where the two stores are Schematic map. The North Central MoPac store sits on MoPac, north of downtown. The Downtown store is on West 2nd Street, just north of Lady Bird Lake, between MoPac and I-35. MoPac (Loop 1) I-35 Lady Bird Lake N North Central MoPac 5770 N. MoPac Expy. Downtown 450 W. 2nd St.
Schematic map, not to scale.

From Lorena to San Marcos.

Customers come to us from all over Central Texas, from Lorena and Temple down to Kyle and San Marcos, and from Lakeway to Pflugerville.

  • Lorena
  • Temple
  • Georgetown
  • Round Rock
  • Cedar Park
  • Leander
  • Pflugerville
  • Lakeway
  • West Lake Hills
  • Dripping Springs
  • Downtown Austin
  • South Congress
  • Buda
  • Kyle
  • San Marcos

Contact

How can we help?

Call the store nearest you, or send a message and we will get back to you.

Downtown
512-476-7000
North Central MoPac
512-323-6666
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