DowntownMon to Fri 10 a.m. to 6 p.m. North Central MoPacMon to Fri 9 a.m. to 5 p.m. Contact us
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Mac repair

Mac repair in Austin, by Apple Certified Technicians.

MacBook, iMac or another Mac computer acting up? As an Apple Authorized Service Provider, we repair Mac computers in store at both Austin stores, with genuine Apple parts.

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Common Mac problems

What we see at the counter.

  • Won’t turn on, or won’t charge
  • Display problems
  • A battery that drains fast or is swelling. See MacBook battery replacement
  • Keyboards and trackpads
  • Ports that stop working

Authorized, in store

Repaired here, not shipped away.

Your Mac is repaired in our store by Apple Certified Technicians, using genuine Apple parts. Some problems can be fixed on the spot; others need your Mac to stay with us for more thorough diagnostics and repair.

Because we’re authorized, repairs covered by the Apple Limited Warranty or AppleCare can be done right here. Out of warranty? We repair that too. Check your coverage at checkcoverage.apple.com.

Before you come in

Protect your files first.

  • Back up your Mac if it still works. See Mac backup help
  • Know your Mac login password and your Apple Account password
  • Bring the charger if it has a power or charging problem

More tips: get your device ready for repair.

Worth fixing?

Repair it, or replace it.

We test your Mac with Apple diagnostics and tell you what it costs before any work starts. If the estimate makes a new Mac the better choice, see repair or replace.

We’re also an Apple Authorized Premier Reseller, so you can buy a new Mac from the same people who fix them.

Loaners

Need to keep working?

Loaners are available on eligible repairs while units last.

FAQ

Questions we hear a lot

More answers on our FAQ page.

Do I need an appointment?

No. Walk in to either store, no appointment needed. Or call ahead and we will be ready for you.

How long will my repair take?

It depends on the repair. We tell you when we give you the estimate. Quick fixes happen while you wait; bigger jobs stay on the bench.

Will I lose my data during a repair?

Back up first, if your device still works. A current backup is the best way to protect your files during any repair. See our backup guide.

Is my Mac still getting macOS updates?

Check Apple menu, System Settings, General, Software Update. If you’re not sure what you see, bring it in and we’ll tell you.

Locations

Bring your Mac to either store.

Walk in for sales, service and advice. Holiday hours may differ, so please call ahead around holidays.

2nd Street District

Downtown

450 W. 2nd St.

Hours are listed below.

450 W. 2nd St.
Austin, TX 78701

512-476-7000

Downtown store hours
Monday to Friday10 a.m. to 6 p.m.
Saturday10 a.m. to 4 p.m.
SundayClosed

On 2nd Street, just east of San Antonio Street. Garage parking is validated in the 2nd Street Garage for two hours on weekdays before 5 p.m.

Apple MapsGoogle MapsStore details

LOOP1On MoPac

North Central MoPac

5770 N. MoPac Expy.

Hours are listed below.

5770 N. MoPac Expressway, Suite 200
Austin, TX 78731

512-323-6666

North Central MoPac store hours
Monday to Friday9 a.m. to 5 p.m.
Saturday10:30 a.m. to 4 p.m.
SundayClosed

Business purchasing and service, plus repair for individuals.

Apple MapsGoogle MapsStore details

Where the two stores are Schematic map. The North Central MoPac store sits on MoPac, north of downtown. The Downtown store is on West 2nd Street, just north of Lady Bird Lake, between MoPac and I-35. MoPac (Loop 1) I-35 Lady Bird Lake N North Central MoPac 5770 N. MoPac Expy. Downtown 450 W. 2nd St.
Schematic map, not to scale.